- TRAKOSTYAN - TOURS Tourist agency
Trakostyan Tours d.o.o. was founded in 1996. From the very beginning, we have specialized as an agency that creates programs primarily for kindergartens, elementary schools, and senior travelers. From our offer, we would like to highlight excursions for children, school trips, as well as summer and winter travel programs to trusted and well-known destinations across Croatia and the surrounding region.
We create our programs based on many years of experience in organizing excursions, taking into account feedback and insights gained from the daily implementation of these programs.
The quality of our programs is ensured through careful planning and organization, special attention to passenger safety, and selecting reliable and proven business partners for the execution of every program offered. Transportation for our groups is arranged with high-quality tourist buses and professional, conscientious drivers, and all of our travelers are covered by accident insurance. Professional tour guidance is entrusted to skilled and licensed guides – tour leaders. Our long-standing presence in the tourism market has resulted in successful collaborations with numerous providers of tourist services across destinations throughout Croatia.
We also hold the “School Travel Specialist” certificate awarded by UHPA, of which we have been a long-standing member. Only about thirty travel agencies in all of Croatia can boast this status. We earned it through the education of our staff and participation in numerous seminars organized by UHPA.
All our programs are individualized and tailored to the target groups, with the aim that each participant learns and discovers something new while also relaxing and having fun, so that every trip organized by us remains a pleasant and memorable experience
Company name: TRAKOSTYAN-TOURS Turistička agencija, d.o.o.
Registered Office: Vinička ulica 5, 42000 Varaždin
Share Capital: HRK 20,000.00, paid in full
Business Address: Dravska poljana 22, 42000 Varaždin
Management: Director: Željko Gjud; Procurator: Valentina Gjud
Business Manager: Željko Gjud, acting as the Business Manager in accordance with Article 16 of the Croatian Act on the Provision of Tourism Services
E-mail:
info@trakostyan.hr
maja@trakostyan.hr
sanja@trakostyan.hr
lucija@trakostyan.hr
martina@trakostyan.hr
WEB: www.trakostyan.hr
Mobile Phone Numbers:
Maja Kučina: +385 91 181 8203 – for kindergartens and senior groups
Valentina Gjud: +385 91 260 9202 – for kindergartens
Lucija Herenčić: +385 91 612 3532 – for kindergartens and senior groups
Sanja Lacković: +385 91 166 4445 – for schools and trade unions
Martina Gjud: +385 91 521 8947 – for schools and trade unions
Telephone:
+385 42 205 555
Telefax:
+385 42 205 565
Office Hours: Monday to Friday: 08:00 – 15:00
Office Hours for Customers: Monday to Friday: 09:00 – 14:00
Company Registration: Registered with the Commercial Court Register of the Commercial Court in Varaždin
Company Registration Number (MBS): 070025865
VAT Number: HRSR.070025865
Personal Identification Number (OIB): 03727633572
BANK ACCOUNTS:
Zagrebačka banka
IBAN: HR5623600001101732055, SWIFT: ZABAHR2X
Privredna banka Zagreb
IBAN: HR5823400091110398634, SWIFT: PBZGHR2X
Supervisory Authority: State Inspectorate of the Republic of Croatia – Tourism Inspection, Šubićeva ulica 29, 10000 Zagreb, Croatia
GENERAL TERMS AND CONDITIONS: For package travel arrangements where we act as the tour operator, our rights and obligations are governed by the Croatian Act on the Provision of Tourism Services. Our General Terms and Conditions are available here:
https://www.trakostyan.hr/en/general-conditions
Complaints Procedure: If clients are dissatisfied with the services provided, they may submit a written complaint in person at our office or by registered mail, fax, or e-mail using the contact details provided above. The complaints handling procedure is described in our General Terms and Conditions, available here:
https://www.trakostyan.hr/en/general-conditions
*The above general information is published in accordance with Article 21 of the Croatian Act on the Provision of Tourism Services.
